12 Months Warranty

New and refurbished products are covered by a Delta Automation warranty of 12 months from the delivery date, the used products are guaranteed for 6 months by Delta Automation. Consumers are additionally protected in the event of a non-compliant product (if received damaged or incorrect product), and any non-conformity must be reported within 26 months from the delivery date.

Customers can avail themselves of the warranty by contacting our customer service at the email address: sales@deltaautomation.co

Following a thorough evaluation by Delta Automation, we will proceed with the potential repair or replacement of the non-functioning or non-compliant product. A refund will only be issued if the vendor determines that the primary remedies (repair/replacement) are not feasible.

For further details, please refer to paragraph 8 of the Terms and Conditions: LEGAL GUARANTEE OF CONFORMITY AND SELLER'S LIABILITY.

GUARANTEE VOID

The tampering, unauthorized removal, failure unfollow of the user instructions, the use of a different voltage from that prescribed, the fitting of non-genuine parts or do not comply with the technical specifications, failures for improper use of the device, the repair attempt by unqualified personnel, the damage caused by natural disasters and not (lightning, fire, flooding, vandalism, etc.), will void warranty. The warranty conditions will apply only to the product, object of malfunction, accompanied by the authorization to return.